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Recurring Lessons

  • How to Start Recurring Bookings
  • How to Withdraw from A Recurring Booking

Payments

  • How to See the Next Billable Date
  • How to Check Points Expiration Date
  • How to Cancel A Point Subscription
  • How to Add Point PackageĀ 
  • How to Add A Point Subscription

Support

  • How to Access the Chat Box
  • Reporting A Problem with A Lesson or the System

Migration

  • Setting Up Your New Account

Reservations and Cancellations

  • How to Fully Quit Coto Online Lessons
  • Cancelling A One-Time Private Lesson
  • Cancelling A Recurring Private Lesson
  • Cancelling A One-Time Group Lesson
  • Booking A One-Time Lesson
  • When You Cannot Attend One of Your Recurring Group Lessons

Teachers

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Group Lessons

  • How to Find Group Classes
  • How to Watch Class Recordings

Attendance

  • How to Download Attendance History as CSV
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  • Reservations and Cancellations
  • When You Cannot Attend One of Your Recurring Group Lessons

When You Cannot Attend One of Your Recurring Group Lessons

Students can not cancel a recurring group class and get their points back, however, it is necessary to notify your teacher that you will not be attending.

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Video tutorial on how to book a one-time lesson on Coto Online

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  • Go to the ‘My Classes’ tab at the top of the page
  • Click on the recurring group class you are taking
  • Find the date that you can not attend
  • Click ‘I can’t attend’
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Updated on September 9, 2024
Booking A One-Time Lesson

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