Video tutorial on how to cancel a recurring private lesson
Instructions:
- Visit my classes tab
- Find class you can not attend
- Click trash can icon, and click ‘I can’t attend this class’
- Read pop-up
- Click ‘cancel class’
Cancellation policy – Cancellations up to 24 hours before the start time will return points to your account—but only twice per calendar month (between the first and last day of the current month) per recurring lesson. After that, points will not be refunded, even if it is canceled up to 24 hours of the lesson start time. This limitation applies only to recurring private bookings.