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Recurring Lessons

  • How to Start Recurring Bookings
  • How to Withdraw from A Recurring Booking

Payments

  • How to See the Next Billable Date
  • How to Check Points Expiration Date
  • How to Cancel A Point Subscription
  • How to Add Point PackageĀ 
  • How to Add A Point Subscription

Support

  • How to Access the Chat Box
  • Reporting A Problem with A Lesson or the System

Migration

  • Setting Up Your New Account

Reservations and Cancellations

  • How to Fully Quit Coto Online Lessons
  • Cancelling A One-Time Private Lesson
  • Cancelling A Recurring Private Lesson
  • Cancelling A One-Time Group Lesson
  • Booking A One-Time Lesson
  • When You Cannot Attend One of Your Recurring Group Lessons

Teachers

  • How to Check A Teacher’s Profile and Availability

Group Lessons

  • How to Find Group Classes
  • How to Watch Class Recordings

Attendance

  • How to Download Attendance History as CSV
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  • How to Cancel A Point Subscription

How to Cancel A Point Subscription

At Coto you are always in control of your point subscription.

Steps

  • Click on your points in the top menu bar.
  • Click on the trash can icon.
  • Confirm the cancellation by clicking the red cancel button.

You will get a confirmation message letting you know the subscription has been cancelled.

Watch the video below to see the steps in action.

Still stuck? How can we help?

How can we help?

Updated on March 11, 2024
How to Check Points Expiration DateHow to Add Point PackageĀ 

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