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Recurring Lessons

  • How to Start Recurring Bookings
  • How to Withdraw from A Recurring Booking

Payments

  • How to See the Next Billable Date
  • How to Check Points Expiration Date
  • How to Cancel A Point Subscription
  • How to Add Point PackageĀ 
  • How to Add A Point Subscription

Support

  • How to Access the Chat Box
  • Reporting A Problem with A Lesson or the System

Migration

  • Setting Up Your New Account

Reservations and Cancellations

  • How to Fully Quit Coto Online Lessons
  • Cancelling A One-Time Private Lesson
  • Cancelling A Recurring Private Lesson
  • Cancelling A One-Time Group Lesson
  • Booking A One-Time Lesson
  • When You Cannot Attend One of Your Recurring Group Lessons

Teachers

  • How to Check A Teacher’s Profile and Availability

Group Lessons

  • How to Find Group Classes
  • How to Watch Class Recordings

Attendance

  • How to Download Attendance History as CSV
  • Home
  • Docs
  • Reservations and Cancellations
  • Booking A One-Time Lesson

Booking A One-Time Lesson

  • Visit the “Book Classes” page.
  • View classes based on the type of class (group or private lessons), the day and time, and other filters (availability, English skills, etc).
  • Select a class that you would like to join.
  • Click on the class card to view more information about the class – then scroll down and untick the “Join the recurring class and study new material with this teacher every week” option (for group lessons) or “Book this teacher every week option” (for private lessons).
  • Once you have confirmed that the points needed have changed (on the video, it changes from 10 points to 2 points), click “Book Class” button.
  • You will receive a confirmation message that you have successfully booked the class. You can then check and view the class on your
    My Classes” page.
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Updated on November 21, 2024
Cancelling A One-Time Group LessonWhen You Cannot Attend One of Your Recurring Group Lessons

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